Support

FAQs

  • How to use the DivioEye 2.0 mobile app( apply for SimpleStart series)?
    Click here to download the guide to use the DivioEye 2.0 mobile app.
  • How To Export Configuration File Of Cameras?
    Click here to download the guide.
  • How to Reset NBR224P Hardware Back to Default Settings?
    Click here to download the guide.
  • How to adjust the iris of box camera?
    Click here to download the guide to adjust the iris of box camera.(This guide can be appied to NBF232P)
  • How to solve the problem of Internet Explore (IE) Live View?
    Click here to download the guide to solve the problem of IE Live View. This method can be applied: NDR252P/NDR255P/NDS281/NDS282/NDS238/NDS282PRO/NDS283PRO/NBR222P/NBR224P/NBF232P.
  • What is the hardware requirement for Server Counting?
    Click here to download the guide.
  • Data Reading Software Helix 6 Quick Installation Guide
    Click here to download Data Reading Software Helix 6 Quick Installation Guide
  • How to download the video file from the SD card of SmartCam series camera?
    Click here to download the guide.
  • LPR Software VaxALPR 3.5 Quick Installation Guide
    Click here to download LPR Software VaxALPR 3.5 Quick Installation Guide
  • How to integrate Adam Controller?
    Click here to download the guide.
  • How to check LPR Software VaxALPR and Data Reading Software Helix-6 License?
    Click here to download the guide.
  • How To Trigger TCP Notification with Milestone?
    Click here to download the guide.
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